Making the “future of work” happen today.

In the “war for talent,” this firm needed a best-in-class employee experience platform.
  • Financial Services
  • Employee Experience
  • Digital Experiences
Opportunity

How do you unify a global workforce around a modern, human-centered employee experience?

Even before the pandemic, workplace expectations were shifting dramatically – with employees demanding more relevance, simplicity and support from their internal tools.

For a company like this, with over 40,000 employees across a globally distributed organization, the need to modernize wasn’t just about efficiency. It was about building a workplace experience that attracts, supports and retains top talent – and ultimately strengthens the business.

The company saw a clear link between employee engagement and enterprise performance. But their existing systems – a disconnected mix of portals, HR platforms and comms tools – weren’t designed to deliver the intuitive, cohesive experience that modern employees expect.

Solution

From disconnected tools to a unified platform with the employee at the center.

VShift partnered with this organization to create a best-in-class digital workplace experience – a mobile-friendly platform designed around real employee needs. The goal: deliver the right tools, communications and actions to each employee, at the right time.

 

The solution streamlined a wide range of everyday interactions, from time-off requests and benefits access to learning and development. Personalized, role-based experiences replaced generic interfaces. And a unified architecture ensured that the experience felt seamless – no matter what task an employee set out to complete.

At the heart of the platform was MyExperience – an award-winning experience hub that consolidated critical tools and information into a single, easy-to-use interface. From navigating parental leave to managing performance reviews, MyExperience made it easier for employees to engage with the organization and take control of their careers.

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Impact

A future-ready workforce empowered by intuitive, personalized tools.

The MyExperience platform helped the organization bring its employee experience strategy to life – transforming a patchwork of systems into a cohesive digital environment centered on people.

By making the workplace easier to navigate and more responsive to individual needs, MyExperience became a cornerstone of the organization’s talent strategy, credited with improvements in satisfaction, retention and productivity.

We didn’t just build an intranet – we created the foundation for the future of work.
Matt Dunn
Chief Strategy Officer
About

A Fortune 500 leader in financial services.

This massive financial organization supports individuals and institutions around the world with insurance, investment management and retirement planning solutions – and is recognized for its commitment to innovation, inclusion and workforce well-being.

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